Anticipate and Lead Change
- Embraces change and is seen as a peer leader that quickly adapts by engaging in change efforts and having an infectious, positive impact on others.
- Supports “What if…” and “Yes, if…” statement with ideas to accelerate change.
- Seeks opportunities to accelerate change (personal and business).
- Identifies change opportunities and communicates with key decision-makers (e.g., Supr.) on the need for change.
- Provides clear written and verbal messages and tailors them to the audiences.
- Seeks to understand when addressing disagreement as opposed to preparing one’s response.
- All communications are respectful, positive and encourage others with meaningful feedback.
- Comprehends written and verbal work instructions.
- Seeks, generates, considers, and uses new and creative ideas as well as solutions and methods.
- Freely and effectively expresses new ideas and solutions.
- Encourages others to openly share new and creative ideas and solutions.
- Seeks and utilizes resources to continuously develop, learn, and improve.
- Is accountable and holds others accountable to: (a) satisfy the needs of our customers and colleagues and (b) be respectful to shifting internal and external time demands and priorities.
- Does whatever it takes, ethically, to serve the needs of our customers and colleagues.
- Effectively contributes time and talent when needed.
- Sets high expectations and consistently achieves stretch individual goals that are aligned with business direction, goals, and priorities.
- Holds self and team members accountable to playing in a “one team” environment [a] through contributions, [b] by building trust through respectful cooperation within and between teams, and [c] by asking for and offering help to others.
- Works well in cross-functional teams.
- Recognizes exemplary (remarkable) teams and team players.
- Understands business, department or team goals.
- Positively influences with integrity, authenticity, character, commitment, and follow-through.
- Demonstrates and inspires in others passion, enthusiasm, and commitment to achieve high levels of performance.
- Demonstrates well-being principles in own life and encourage this in others.
- Sets and achieves goals important to the business.
- Demonstrates consistent improvements in safety, quality and productivity on a daily basis by [a] using a “Yes, if…” attitude, [b] actively challenging the status quo, [c] never being satified with “good enough,” and [d] expressing process improvement ideas to supervisors and others.
- Delivers high quality workmanship resulting in reduced rework while managing time wisely, minimizing unproductive time.
- Grow one’s skills to increase individual and team performance by seeking opportunities to develop skills (e.g. Alternate, etc.).
- Follows processes and utilizes continuous improvement tools (Lean, Six Sigma, others) provided by the organization.
Resolves Conflict Successfully
- Builds and keeps trust levels high with a wide range of people through “constructive tension” (i.e. by actively and positively challenging others and engaging in dialogue), flexibility, and open-mindedness.
- Recognizes and acknowledges conflict, in an non-defensive manner; dealing with it directly and timely while being respectful and approaching it with a win-win intent.
- Engages in productive, but respectful conflict using SBIR, Strength Finders, Active Listening, and other resources and tools to resolve (e.g., respectful conflict breeds remarkable results).
- Documents agreed upon solutions holding self and others accountable.
Values Differences in Viewpoints/Perspectives
- Seeks, acknowledges, and uses different viewpoints to create new solutions and opportunities for our customers and colleagues.
- Engages in dialogue with people with diverse perspectives and backgrounds.
- Interacts effectively with others to ensure needs are met.
- Accepts decisions made by co-workers.